Your Google & Yelp Profiles Are Either Driving New Customers or Sending Them to Your Competitors

The problem

An inactive profile is actively losing you local business

When nearby customers search for your services, they choose the business with the most recent 5-star reviews and complete profile information. Outdated hours, unanswered reviews, or a lack of recent feedback sends potential clients directly to your competitors.

The solution

Propel Collective builds an automated reputation engine for your business

We fully optimize your Google Business Profile and Yelp listings to rank higher in local search. Then, we implement automated review request workflows so happy customers provide 5-star feedback without your staff lifting a finger.

Services included

What does a review and reputation management engagement from Propel Collective include?

  • Google Business Profile and Yelp setup from scratch for businesses that have never claimed or built one, including categories, hours, service areas, and photos
  • Profile audits for businesses that already have a listing, finding the missing information, outdated details, and unanswered reviews that are quietly costing you trust
  • Review collection workflows that ask happy customers for a review automatically, right after a job or purchase, instead of relying on staff to remember
  • Scripts and templates your team can actually use to ask for a review in person or over the phone without it feeling awkward
  • Guidance on responding to reviews, especially negative ones, so a bad review does not turn into a bigger problem
  • Ongoing monitoring so new reviews and profile changes get caught and acted on instead of sitting unanswered

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